Returns & Exchanges
At Cashews, we stand behind the freshness and quality of our premium nuts; if your order does not meet your expectations, we offer a hassle-free return process within 14 days of delivery. Due to the perishable nature of our products, we ensure all returns are handled with strict food safety standards in mind.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of the issue to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Place the unopened or defective product back into its original packaging, ensuring the seal is intact for non-quality related returns.
- 3.Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.